AppOnTheRun is excellent for maid or janitorial services, addressing the need to schedule frequent visits, (daily, bi-daily (alternate days), weekly, biweekly (every other week), monthly, or bimonthly(every other month)) track your workers' progress, and keep inventory on your supplies.
Eliminate messy paperwork with AppOnTheRun. Each technician will have a list of their work orders available on any Android device. This fixes the following common issues that arise in a typical day in maid or janitorial services:
Illegible handwritten notes: Is that an 'r' or an 'n'? A '2' or a '6'? Save the magnifying glass at home; with AppOnTheRun's digital notes for technicians, there is less chance for mistakes and no more wasting time trying to decipher your technicians' hieroglyphics.
Billable Items: Save time going through paperwork, adding up how much inventory was used for billing. Your workers can select how many bottle of bathroom cleaner they used. The quantity of any items selected will automatically appear on the call in the management portal, in invoices and on customers' receipts, so you and your customers consistently know what will be billed.
Request Items: Did she say on the phone she was low on floor cleaner or window cleaner before the reception cut out? Workerss can select the 'Needed for future visit' button under each billable item in the app, so you know what is needed for each worker by the end of the day.
Instant schedule adjustments: A customer calls in late in the day to see if you can squeeze her in so her house will look perfect for a surprise party that evening. You have a worker out in the field in that neighborhood and needs a work order for this call. What do you usually do? Try to frantically call and relay the information before she leaves the neighborhood? Have her come back to pick up a paper work order, wasting gas and time? Let AppOnTheRun take the hassle out of last-minute schedule changes. Any schedule changes made in the management portal show up within seconds on the technician's app. Taking that same scenario, once that worker finishes at that neighbor's house, she opens ApppOnTheRun, sees the new call and heads over. The customer is ecstatic that her house is now clean and perfect for her get-together. Quick, easy, and another satisfied customer, all through AppOnTheRun.
Required procedures: AppOnTheRun can place restrictions settings on your workers. For example, answer whether they cleaned certain rooms a requirement so that you know that your workers are following proper procedures for services. You can also set how many calls a worker can see at a time to avoid rushing or becoming overwhelmed if they see too many calls at once.
Alerts: AppOnTheRun can provide rock-solid evidence through alerts and GPS tracking. Alerts can be set to make sure your technicians stay on track. Did that worker just put down the same amount of floor cleaner at every house? An alert can be sent to their device and your email that they are using the same reading too many times in a row. Did that worker really clean the house, or she said she did it just so she could go home early? If a worker submits a call outside a set mile radius from that customer's location, an email alert is sent to you. Now you can make sure your customers are serviced and can provide evidence of quality services.
Using the MapOnTheRun tracking application, (premium version is included with AppOnTheRun) make sure your technicians are where you need them. View their progress in AppOnTheRun's management portal: use it to track productivity and make sure they are not deviating from the route. Your workers say they only took an hour lunch, but AppOnTheRun with MapOnTheRun's GPS tracking tells you they were there for two hours.
Contract generation: Don't waste hours or days trying to develop a contract for cleaning services. AppOnTheRun can run contracts for all customers in just a few clicks. Contracts can be saved as templates, so you can provide consistent pricing and information for all of your cleaning jobs. Any billable items you enter for each customer for a contract is automatically saved for the next time you run that contact, which makes creating renewal contracts a breeze.
One-Click Invoicing: Imagine invoicing all of your customers in minutes. AppOntheRun can run invoices on all uninvoiced calls for all customers in one click: just click 'Run Invoices,' and let AppOnTheRun do the work. Since all of your service calls are entered through the ApponTheRun app and management portal, you never have to worry ever again about losing customers, billable items or jobs through the cracks; AppOnTheRun never forgets!